⚠ WARNING
DO NOT use any mask or interface without a healthcare professional's approval or prescription. If the user experiences any form of discomfort or irritation, talk to your doctor to determine if it is right for you. Read the manual thoroughly before use. Use only compatible accessories and seek an authorised service centre for maintenance needs.
Löwenstein Medical Technology
JOYCEone Nasal Mask
JOYCEone Nasal Mask
SKU:WM25260
In stock
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Löwenstein JOYCEone Nasal Mask offers a time-efficient, custom-like fit with adjustable forehead support for enhanced comfort. Designed to accommodate a wide range of users, this mask leverages decades of expertise to provide a reliable solution that fits correctly in most cases. Ideal for home care of sleep apnea patients, JOYCEone simplifies management by effectively serving with a single size.
What's in the box
What's in the box
Warranty
Warranty
The manufacturer warrants the Product to be free from defects in materials and workmanship under normal use and operation for a period of six (6) months from the date of purchase. If the Product fails under normal conditions of use during the Warranty Period and the Product is returned to us within the Warranty Period, we will replace the Product. This warranty is nontransferable and only applies to the original owner of the Product. The foregoing replacement remedy will be the sole remedy for breach of the foregoing warranty.
This warranty does not cover damage caused by accident, misuse, abuse, alteration, negligence, failure to use or maintain the Product under conditions of normal use and in accordance with the terms of the product literature, and other defects not related to materials or workmanship.
To initiate a warranty claim, you can contact us at order-support@respmart.com with "WARRANTY CLAIM" in the subject line. We may reach out to verify the claim before issuing a replacement or return approval.
For approved warranty claims, we’ll take care of the shipping cost to send your replacement or repaired product. We kindly ask that you cover the cost of sending the original product back to us for inspection and verification.
Shipping
Shipping
We at Respmart.com make every effort to ensure you have a smooth and enjoyable shopping experience, including timely order processing and delivery. All orders placed are processed promptly. We make every effort to process and ship your order within 3 business days from the date of purchase. If you have any questions or concerns regarding the status of your order, please contact our support team at order-support@respmart.com
Kindly refer to our Shipping Policy for full details and conditions here.
Return
Return
We at Respmart.com make every effort to ensure that the product you purchase arrives in perfect condition. However, in the unlikely event of a damaged, defective or wrong item delivered, please inform customer service via email on order-support@respmart.com within 48 hours of the delivery along with images of the delivered product.
Kindly refer to our Return and Refund Policy for full details and conditions here.
Operational Care
Operational Care
Cleaning Instructions
Daily: Hand wash the non-fabric parts.
Weekly: Hand wash the fabric parts.
Rinse thoroughly and lay the headgear and fabric sleeves flat or line dry. Make sure the entire mask is dry before use.
In addition to hand washing, the mask may be cleaned in the dishwasher once a week. Use only mild dishwashing detergent to wash the mask. Remove the fabric parts. Do not wash the fabric parts in the
dishwasher. Wash on the top shelf of the dishwasher.
⚠ Cautions
DO NOT place the fabric parts into a clothes dryer.
DO NOT wash fabric parts in the dishwasher.
DO NOT use the drying cycle on the dishwasher.
DO NOT use bleach or alcohol, cleaning solutions containing bleach or alcohol, or cleaning solutions containing conditioners or moisturisers.
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Click below to dive into product specifications, FAQs, manuals, brochures and other similar models — all in one place.
Product Features
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The perfect combination of comfort and successful therapy.
With its flexible spring principle, the forehead support automatically ensures that it always sits firmly and comfortably on the forehead at the correct therapy distance. The single-layer mask cushion works in an equally clever way. Thanks to its optimised shape, it naturally finds the ideal position, regardless of nose size.
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Well-thought-out down to the smallest detail.
Patients will love JOYCEone from the very first time they wear it! Not only because of the fit and comfort, but also the easy handling of the JOYCEone nasal mask is convincing. Thanks to the unmistakable colour coding of the headgear and the recessed grip headgear clips, JOYCEone is quick and easy to put on.
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State-of-the-art efficiency.
In a nutshell, the intelligent JOYCEone principle supports you in making the most of your time without having to compromise on patient care.
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A mask for nearly everyone
A mask that, thanks to its universal size, fits nearly all patients while also sitting reliably and securely.
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Time-saving
When applying the mask, you save valuable time through the automatic adjustment of the forehead support and mask cushion.
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Simple assembly
Colour-coded headgear makes it easy to put on. The green headgear clip fits into the green counterpart on the mask body.
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FAQs
Q: How do I find the right size of the Löwenstein JOYCEone Nasal Mask for me?
A: The Löwenstein JOYCEone Nasal Mask is designed as a one-size-fits-most solution. It does not come in multiple cushion sizes because it features an innovative, self-adjusting design. The mask cushion is single-layered and automatically adapts to fit a wide range of nose and face shapes. Additionally, the flexible forehead support adjusts itself to rest comfortably at the correct distance on the forehead. This eliminates the need for selecting different sizes, making it easy to find the right fit.
Q: How should I clean my JOYCEone Nasal Mask?
A: To maintain hygiene and comfort, you should clean your JOYCEone Nasal Mask regularly:
Daily Cleaning:
- Wash the plastic frame and silicone cushion by hand using warm water and a mild detergent. This helps remove facial oils and dirt, which can cause skin irritation if left unchecked.
Weekly Cleaning:
- The plastic frame and silicone cushion can also be cleaned once a week in a dishwasher at a maximum temperature of 70°C.
- The fabric headgear should be washed weekly by hand using warm water and mild detergent.
Important: Do not wash the headgear in a washing machine or dishwasher, as it may damage the material.
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