⚠ WARNING
DO NOT use any mask or interface without a healthcare professional's approval or prescription. If the user experiences any form of discomfort or irritation, talk to your doctor to determine if it is right for you. Read the manual thoroughly before use. Use only compatible accessories and seek an authorised service centre for maintenance needs.
ResMed
AirFit N20 Nasal Mask
AirFit N20 Nasal Mask
SKU:63524
In stock
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ResMed AirFit N20 is a widely popular nasal mask designed to fit an impressive 99% of individuals. Tested and trusted by both sleep doctors and CPAP users, this mask features a classic design that provides comfort and support throughout the night, regardless of your preferred sleep position. With innovative InfinitySeal™ cushion technology, this mask is ResMed's most versatile yet. The flexible frame and integrated padding allow it to move seamlessly with you while still maintaining a reliable seal. Additionally, the magnetic clips, quick-release elbow, and user-friendly design make it effortless to use and reassemble after cleaning.
What's in the box
What's in the box
Warranty
Warranty
The manufacturer warrants the Product to be free from defects in materials and workmanship under normal use and operation for a period of ninety (90) days from the date of purchase. If the Product fails under normal conditions of use during the Warranty Period and the Product is returned to us within the Warranty Period, we will replace the Product. This warranty is nontransferable and only applies to the original owner of the Product. The foregoing replacement remedy will be the sole remedy for breach of the foregoing warranty.
This warranty does not cover damage caused by accident, misuse, abuse, alteration, negligence, failure to use or maintain the Product under conditions of normal use and in accordance with the terms of the product literature, and other defects not related to materials or workmanship.
To initiate a warranty claim, you can contact us at order-support@respmart.com with "WARRANTY CLAIM" in the subject line. We may reach out to verify the claim before issuing a replacement or return approval.
For approved warranty claims, we’ll take care of the shipping cost to send your replacement or repaired product. We kindly ask that you cover the cost of sending the original product back to us for inspection and verification.
Shipping
Shipping
We at Respmart.com make every effort to ensure you have a smooth and enjoyable shopping experience, including timely order processing and delivery. All orders placed are processed promptly. We make every effort to process and ship your order within 3 business days from the date of purchase. If you have any questions or concerns regarding the status of your order, please contact our support team at order-support@respmart.com
Kindly refer to our Shipping Policy for full details and conditions here.
Return
Return
We at Respmart.com make every effort to ensure that the product you purchase arrives in perfect condition. However, in the unlikely event of a damaged, defective or wrong item delivered, please inform customer service via email on order-support@respmart.com within 48 hours of the delivery along with images of the delivered product.
Kindly refer to our Return and Refund Policy for full details and conditions here.
Operational Care
Operational Care
Cleaning Instructions
Daily: Hand wash the non-fabric parts.
Weekly: Hand wash the fabric parts.
Rinse thoroughly and lay the headgear and fabric sleeves flat or line dry. Make sure the entire mask is dry before use.
In addition to hand washing, the mask may be cleaned in the dishwasher once a week. Use only mild dishwashing detergent to wash the mask. Remove the fabric parts. Do not wash the fabric parts in the
dishwasher. Wash on the top shelf of the dishwasher.
⚠ Cautions
DO NOT place the fabric parts into a clothes dryer.
DO NOT wash fabric parts in the dishwasher.
DO NOT use the drying cycle on the dishwasher.
DO NOT use bleach or alcohol, cleaning solutions containing bleach or alcohol, or cleaning solutions containing conditioners or moisturisers.
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FAQs
Q: How do I clean my mask, and how often should I clean it?
A: You should clean your mask daily. Facial oil and dirt can build up on your mask parts when not cleaned properly, leading to skin irritation. Cleaning your mask doesn't take long, so working it into your morning routine should be a breeze.
Process to clean AirFit N20:
Time it takes: 5 minutes
Supplies you'll need to clean your mask:
- Sink or tub
- Warm, drinking-quality water (30°C)
- Mild or hypoallergenic soap, or baby shampoo
- Towel
Daily step-by-step cleaning tips:
- Unplug your CPAP machine from the power source.
- Disconnect your mask and tubing parts from your machine.
- Disassemble your mask into three parts: headgear, cushion and frame.
- In the sink, clean your mask cushion and headgear to remove any oils. Gently rub with warm, drinking-quality water and mild soap.
- Avoid harsh cleaning products, including dish detergents, which may damage the mask or leave harmful residue.
- Rinse again thoroughly with warm, drinking-quality water.
- Place the cushion and frame on a towel and allow the parts to dry away from direct sunlight on a flat surface.
Q: Can I use an ozone device to clean my ResMed mask?
A: Use of ozone may discolour a ResMed mask during the ResMed limited warranty period, and that will not be covered. Discolouration of ResMed masks is only covered during the limited warranty period if it occurs upon initial unpackaging.
Q: How often should I replace mask parts?
A: It’s important to take regular care of your CPAP equipment – especially the various parts of your mask, which can be affected by dirt, oil and residue from your skin. Poorly cleaned CPAP masks can cause discomfort and skin irritation. ResMed recommends replacing the mask cushion once a month, the mask frame system every 3 months, and the headgear every 6 months. Click here to download the ResMed parts replacement tips sheet.
Q: Why is the AirFit N20 mask cushion made from silicone material?
A: Most CPAP masks have silicone cushions because it’s a hypoallergenic material that’s soft, lightweight and allows for a stable, comfortable seal on your face while you’re sleeping. It’s important that you decide what’s most comfortable for you and your therapy when it comes to your mask cushion. If you have issues with your current mask, contact us and let us know so you can try a different mask.
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